NATIONAL CA ACADEMY

PRIVACY POLICY & REFUND POLICY

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National CA Academy

Effective Date: 01.02.1999

National CA Academy is committed to protecting the privacy and personal information of students, parents, visitors, and users. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, enroll in our courses, or interact with us through any medium (online or offline).

By accessing or using our services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

a) Personal Information

Name of student / parent / guardian

Date of birth

Contact details (mobile number, email address, address)

Educational details (school/college, PUC/12th details, CA Foundation registration details)

Identity details submitted during admission (if any)

b) Academic & Enrollment Information

Course enrolled

Attendance records

Test results, mock exams, internal assessments

Feedback and academic performance data

c) Payment Information

Fee payment details (transaction ID, payment mode, amount paid)

Note: We do not store complete debit/credit card or banking credentials. Payments are processed through secure third-party gateways.

d) Technical / Usage Information

Website usage data

IP address, browser type, device information (for analytics and security)

2. How We Use Your Information

The information collected is used for the following purposes:

Admission processing and student enrollment

Providing academic coaching, study materials, and examination support

Communication regarding classes, schedules, exams, results, updates, and announcements

Fee processing and accounting purposes

Improving our teaching services and learning experience

Compliance with legal and regulatory requirements (including ICAI-related processes)

3. Sharing of Information

National CA Academy does not sell, rent, or trade your personal information.

We may share information only in the following cases:

With faculty members and administrative staff strictly for academic and operational purposes

With trusted service providers (IT systems, payment gateways, messaging platforms) under confidentiality obligations

When required by law, court order, or government authorities

4. Data Security

We take reasonable and appropriate measures to protect your personal data against:

Unauthorized access

Loss, misuse, or alteration

These measures include secure systems, restricted access, and administrative safeguards. However, no method of transmission over the internet is 100% secure.

5. Data Retention

We retain personal and academic information only for as long as:

It is necessary to fulfill academic, administrative, or legal obligations

Required under applicable laws or institutional policies

Once no longer required, data is securely deleted or anonymized.

6. Cookies & Website Tracking (If Applicable)

Our website may use cookies to:

Improve user experience

Analyze website traffic

Remember user preferences

You may disable cookies through your browser settings if you prefer.

7. Student & Parent Rights

You have the right to:

Access your personal information

Request correction of inaccurate data

Withdraw consent for non-essential communications

Request deletion of data (subject to legal and academic requirements)

Requests can be made by contacting us using the details below.

8. Third-Party Links

Our website or communications may contain links to third-party websites (e.g., ICAI, payment gateways). We are not responsible for the privacy practices of such external sites.

9. Changes to This Privacy Policy

National CA Academy reserves the right to update or modify this Privacy Policy at any time. Changes will be effective upon posting on our website or official communication channels.

10. Fees paid is not refundable or adjustable to any

11. All legal issues are subjected to Bangalore Urban Jurisdiction only

12. Contact Us

For any questions, concerns, or requests regarding this Privacy Policy, please contact:

National CA Academy
📍 Address: 193, Chelekere Main Road, Kalyan Nagar Bangalore 560043
📞 Phone: 7676720720
📧 Email: nationalacademy.ca@gmail.com